Privacy Policy – Encino Family Dentistry Cosmetic & Implant Dentistry LLC

Encino Family Dentistry Cosmetic & Implant Dentistry LLC (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct dental services.

All SMS opt-in data and consent records are kept strictly confidential.

Information We Collect

Personal Information:

Name, email address, phone number, physical address

Appointment requests and consultation details

Dental service inquiries and medical-related intake information

SMS/email opt-in consent records and timestamps

Non-Personal Information:

IP address, browser type, device information

Website usage data and analytics

Cookies and tracking data

Customer Communication:

Appointment booking requests

Service-related communication history

Feedback and patient preferences

How We Use Your Information

We use collected information to:

Provide dental services and consultations

Schedule and manage appointments

Send appointment reminders and service updates

Respond to inquiries and patient requests

Improve patient experience and website performance

Maintain compliance with SMS consent regulations

Ensure security and prevent fraud

SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into SMS messaging from Encino Family Dentistry Cosmetic & Implant Dentistry LLC, you agree to receive text messages related to:

Appointment reminders

Patient care updates

Office notifications

Service-related communications

Opt-In & Consent:

You only receive messages if you explicitly opt in

Consent is collected through website forms with a checkbox

All opt-ins are timestamped and securely stored

We comply with TCPA and all applicable regulations

Opt-Out Instructions:

Reply STOP to unsubscribe at any time

You will receive a final confirmation message

No further messages will be sent unless you opt in again

Help & Support:

Reply HELP for assistance

Phone: +1 (210) 503-0230
Email: [email protected]

Carrier Disclaimer:

Message and data rates may apply

Carriers are not responsible for delayed or undelivered messages

Supported by major U.S. mobile carriers

SMS Data Protection Statement:

We do not sell, rent, or share SMS opt-in data with third parties or affiliates.

Your information may only be shared with trusted service providers such as:

CRM platforms

SMS delivery systems

Appointment scheduling tools

All providers are required to maintain strict data protection standards.

Information Sharing & Disclosure

We do not sell or trade personal information.

We may share data only with:

Service Providers:

CRM & patient management systems

SMS/email communication platforms

Scheduling and booking systems

Payment processors (if applicable)

Legal Requirements:

When required by law or legal processes

To protect patient safety, rights, or security

To prevent fraud or misuse

Business Transfers:

In case of merger, acquisition, or restructuring

Data remains protected under this policy

Data Security

We use industry-standard safeguards including:

Secure encryption methods

Restricted access controls

Regular system monitoring

Staff privacy training

Secure backups and recovery systems

However, no system is completely 100% secure.

Cookies & Tracking Technologies

We use cookies to:

Improve website performance

Analyze visitor behavior

Enhance user experience

Remember preferences

You may disable cookies in your browser settings.

Your Rights & Choices

You may:

Access or update your information

Request deletion of your data

Opt out of SMS by replying STOP

Unsubscribe from email communication

Withdraw consent at any time

Request details about data usage

Third-Party Links

Our website may include links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Contact Information

Encino Family Dentistry Cosmetic & Implant Dentistry LLC

25831 Green Terrace
San Antonio, Texas 78255
United States

Phone: +1 (210) 503-0230
Email: [email protected]
Website:https://bestdentalimplantstexas.com/

Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised effective date.